Employers, schools, local authorities, and shops must all take positive steps to eliminate any barriers that you may face due to reasonable adjustments your disability. This is done to ensure that you receive the same services as someone else. This is the Equality Act 2010.
This page explains the duty to make reasonable adjustments.
What does it mean to have reasonable adjustments made?
According to the Equality Act 2010, modifications or adjustments must be made in order for you to have access to these things if your disability is:
- employment – ask your employer for lifestyles adjustments
- Housing – Ask for modifications in your home
Goods and services such as shops, banks. cinemas. hospitals. council offices. leisure centres
Associations and private clubs such as the Scouts and Guides and private golf clubs and working man clubs.
Do you need to pay for the Reasonable Adjustments
According to the Equality Act, you shouldn’t be required to pay for adjustments.
What does Reasonable Adjustments mean?
Only adjustments can be made if they are reasonable. It depends on:
- your disability
- How practical the changes are
- If the change you request would eliminate the handicap you or other disabled people are experiencing
- The size of the organization
- How much money and what resources are available
- The cost of the modifications
- If any modifications have been made.
What can people and organisations do to make a difference?
To make it easier to access or perform something, there are three things that people or organizations may need to do.
Change the way you do things
People or organizations may have their own way of doing things that makes it harder for you to get or do certain things. This could be a policy, rule, or practice. This could be a single decision. This is a provision, practice or criterion as defined by the Equality Act.
If they’re a barrier to you, the organisation should make changes – unless it is unreasonable.
Modify a physical property
Sometimes, a particular feature in a building or another premises can make it difficult to access or use.
These are some examples of physical characteristics that it may be possible to alter:
- Stairs and steps
- Passages and paths
- Entrances and exits
- Doors both internal and exterior
- Lighting and ventilation
- The size of the premises.
- There are many ways to modify the feature.
- These are some examples of reasonable price adjustments.
- Stairway and ramp lifts available
- Making doors wider
- Automated doors
- Signs that are more visible and easier to read
- Offer additional services or aids
You may sometimes need special equipment or aids to access or perform certain tasks. You may also need additional services. These are called auxiliary aids or services under the Equality Act.
These are some examples of auxiliary services and aids that could be offered to you.
- A portable induction loop is available for those with hearing aids
- BSL interpreters
- Information in other formats such as Braille and audio CD’s
- Additional staff assistance
These things are necessary when?
According to the Equality Act, you have a duty of reasonable adjustments if you are placed in a significant disadvantage due to your disability. This applies whether you are compared with people who aren’t disabled or those who share your disability.
Substantial is more than minor or trivial.
What happens if someone refuses to cooperate with the obligation to make reasonable adjustments
The Equality Act declares it unlawful discrimination if someone fails to comply with their obligation to make reasonable chiropractic adjustments. You can request the person or organization to make the changes. You can file a discrimination case under the Equality Act if they refuse.
Additional useful information
- Equality Advisory Support Service
- The EASS Discrimination Helpline can help you if you’ve been discriminated against.